Effective Date: March 1, 2026
Website: www.mypixelhug.com
Owner / Data Controller: PixelHug
Location: Texas, USA
Contact Email: dluxx44@yahoo.com

1. Scope

This Privacy Policy applies to information collected through the Service.

By using the Service, you acknowledge and accept this Policy.

This Policy is incorporated into the Terms and Conditions.

2. Information Collected

Information You Provide

  • Uploaded images and files
  • Email address
  • Account credentials (if applicable)
  • Communications
  • Transaction identifiers

Automatically Collected

  • IP address
  • Device and browser information
  • Usage logs
  • Cookies

We do not intentionally collect sensitive personal information unless included in user uploads.

3. Legal Basis (Where Applicable)

Processing is based on:

  • Contract performance
  • Legitimate interests (security, fraud prevention)
  • Legal compliance
  • Consent where required

4. Use of Information

We use information to:

  • Provide and operate the Service
  • Process AI-generated outputs
  • Prevent abuse
  • Process payments
  • Enforce agreements
  • Comply with law

We do not sell personal information.

We do not use uploaded content for AI model training unless separately disclosed.

5. User Responsibility

Users are solely responsible for personal data contained in uploaded content.

PixelHug does not verify third-party consent.

Users assume risk when uploading sensitive or confidential information.

6. Data Retention

Information is retained only as long as reasonably necessary for:

  • Service operation
  • Security
  • Legal compliance
  • Dispute resolution

Content may be automatically deleted after processing or retained temporarily for operational needs.

7. Data Security

We implement commercially reasonable safeguards.

No system is completely secure.

PixelHug disclaims liability for breaches beyond its reasonable control, except where prohibited by law.

8. Third-Party Providers

We use hosting providers, payment processors, and AI vendors.

We are not responsible for their independent practices.

9. International Transfers

Information may be processed outside your jurisdiction.

By using the Service, you consent to such transfer.

10. User Rights

Where applicable, users may request:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Portability

Requests require identity verification and should be sent to dluxx44@yahoo.com.

11. Children

The Service is not intended for individuals under 18.

12. Legal Disclosure

We may disclose information to comply with law or protect rights.

13. Do Not Sell or Share

PixelHug does not sell or share personal information for advertising.

14. Changes

We may update this Policy at any time. Continued use constitutes acceptance.